Table of Contents
- 1. Acceptance of Terms
- 2. Service Description
- 3. User Accounts & Age Requirements
- 4. Data Usage & Integrations
- 5. AI Coaching & Recommendations
- 6. Subscription & Billing
- 6.5. Auto-Renewal & Cancellation Terms
- 7. User Conduct
- 8. Health & Safety Disclaimers
- 9. Children's Privacy & Parental Consent
- 10. Intellectual Property
- 11. Termination
- 12. Limitation of Liability
- 13. Governing Law
- 14. Contact Information
1. Acceptance of Terms
By accessing or using OMYRA ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.
These Terms constitute a legal agreement between you and OMYRA. We may modify these Terms at any time, and your continued use of the Service constitutes acceptance of any changes.
2. Service Description
OMYRA is an AI-powered triathlon training platform that provides:
- Personalized training plans for triathlon and endurance sports
- AI coaching through Maya, our intelligent training assistant
- Performance tracking and analysis
- Integration with fitness devices and platforms
- Training plan adaptations based on your performance
3. User Accounts & Age Requirements
Age Requirements
- Minimum Age: Users must be 13 years or older
- Ages 13-17: Require verifiable parental or guardian consent
- Ages 18+: Can accept these terms independently
Account Verification
To verify age compliance, we may request:
- Date of birth during account creation
- Parental email verification for users under 18
- Additional verification documents if age is disputed
Account Creation
To use OMYRA, you must create an account by providing accurate and complete information. You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized access
- Providing accurate personal information for safety reasons
- Ensuring compliance with age requirements
4. Data Usage & Integrations
OMYRA integrates with third-party fitness platforms under specific usage guidelines:
Garmin Connect & Apple HealthKit
- Used for AI coaching, plan adaptations, and performance analysis
- Data processed to provide personalized recommendations
- You grant us permission to analyze this data for training purposes
- You can revoke access at any time through device settings
- Complies with Apple HealthKit framework requirements
Strava Integration
- Used for activity display and historical reference only
- NOT used for AI processing or training recommendations
- Complies with Strava's API terms and usage policies
- You can disconnect Strava without affecting AI features
Manual Data Entry
- Workout data you manually enter is used for AI coaching
- Includes RPE ratings, notes, and performance metrics
- You retain ownership of all manually entered data
5. AI Coaching & Recommendations
AI Technology
OMYRA uses artificial intelligence (GPT-4) to provide personalized coaching through Maya. Our AI:
- Analyzes your training data to provide recommendations
- Adapts training plans based on your performance and feedback
- Provides coaching conversations and insights
- Calculates readiness scores and recovery recommendations
AI Transparency & Your Rights
- Algorithm Explanation: You have the right to understand how AI recommendations are generated
- Human Override: All AI suggestions can be manually overridden or rejected
- Opt-Out Option: You can disable AI features and use manual planning
- Appeal Process: Contact support@omyra.app to appeal AI decisions
AI Limitations
You acknowledge that AI coaching:
- Is not a substitute for professional medical or coaching advice
- May not be appropriate for all individuals or circumstances
- Should be used in conjunction with your own judgment
- May contain errors or limitations inherent to AI technology
- Is continuously improved but may not be perfect
6. Subscription & Billing
Free Tier (6-Week Trial)
- 6 weeks of training plans
- Basic performance tracking
- Limited Maya interactions
- Strava activity display
- Manual activity entry
Premium Subscription (€5.99/month or €49.99/year)
- Unlimited AI-powered training plans
- Full Maya coaching features and conversations
- Advanced analytics and insights
- Garmin and Apple Health AI integration
- Plan adaptations and optimizations
- Export to calendar functionality
- Priority customer support
Billing Terms
- Subscription fees are charged in advance
- Prices are shown in Euros (EUR) and may vary by region
- All fees are non-refundable except where required by law
- We reserve the right to change pricing with 30 days advance notice
- Price changes apply to renewals after the notice period
6.5. Auto-Renewal & Cancellation Terms
Auto-Renewal Policy (Required by App Store)
- Automatic Renewal: Subscriptions automatically renew unless cancelled at least 24 hours before the current period expires
- Billing: Your Apple ID or Google Play account will be charged for renewal within 24 hours of the current period ending
- Subscription Management: Manage and cancel subscriptions in your device's Account Settings, not within the OMYRA app
- Cancellation Timing: Cancellation takes effect at the end of the current billing period
- No Partial Refunds: No refunds for unused portions of subscription periods
Free Trial Terms
- Trial Conversion: Free trial automatically converts to paid subscription unless cancelled during the trial period
- Cancellation: Cancel anytime during trial to avoid charges
- Trial Eligibility: Previous trial users may not be eligible for additional trials
- Platform Billing: All billing handled through App Store or Google Play
How to Cancel
- iOS: Settings > [Your Name] > Subscriptions > OMYRA > Cancel
- Android: Google Play Store > Subscriptions > OMYRA > Cancel
- Important: Cancellation must be done through app stores, not OMYRA app
7. User Conduct
You agree not to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to reverse engineer or copy our AI technology
- Share your account credentials with others
- Upload malicious software or attempt to harm our systems
- Violate any third-party integrations' terms of service
- Use the Service to provide coaching to others commercially without permission
- Create multiple accounts to circumvent trial limitations
- Provide false age information or circumvent age verification
8. Health & Safety Disclaimers
Medical Consultation Required
You should consult with a qualified physician before:
- Starting any new training program
- Significantly increasing training intensity or volume
- Training with any pre-existing medical conditions
- Returning to training after injury or illness
- If you experience any concerning symptoms during training
Individual Responsibility
You are solely responsible for:
- Listening to your body and modifying training as needed
- Stopping exercise immediately if you experience pain, dizziness, or discomfort
- Seeking immediate medical attention for any training-related injuries
- Understanding your own fitness level and limitations
- Ensuring proper nutrition, hydration, and rest
- Using appropriate safety equipment and training in safe environments
Emergency Situations
OMYRA cannot and does not provide emergency medical services. In case of emergency during training:
- Stop activity immediately
- Seek immediate medical attention by calling emergency services
- Do not rely on OMYRA for emergency guidance
9. Children's Privacy & Parental Consent
Parental Consent Process
For users aged 13-17, we require verifiable parental consent:
- Parent/Guardian Email: Parent must provide email verification
- Consent Review: Parent must review and agree to these Terms and Privacy Policy
- Ongoing Rights: Parents can access, modify, or delete their child's account anytime
- Communication: Parents receive notifications about account activity and policy changes
Enhanced Protections for Minors
- No Behavioral Advertising: Users under 18 do not receive targeted advertising
- Limited Data Collection: Minimal data collection for users under 18
- Enhanced Security: Additional security protections for minor accounts
- Safe Training: Conservative training recommendations for younger users
Parental Rights
Parents and guardians have the right to:
- Review their child's personal information
- Request deletion of their child's data
- Revoke consent and terminate the child's account
- Receive notifications about data practices affecting their child
10. Intellectual Property
OMYRA retains all rights to:
- The OMYRA application and software
- Training algorithms and AI technology
- Maya's personality and coaching methodology
- Training plan templates and structures
- User interface and design elements
- Trademarks, logos, and brand elements
You retain ownership of your personal training data, but grant us a limited license to use it for providing the Service, improving our algorithms, and developing new features. This license ends when you delete your account.
11. Termination
Your Right to Terminate
You may delete your account at any time through the app settings. Upon deletion:
- Your access to the Service will be terminated immediately
- Your personal data will be deleted within 30 days
- Active subscriptions will be cancelled (refunds subject to app store policies)
- You may lose access to historical training data permanently
- Maya's AI model trained on your data will be deleted
Our Right to Terminate
We may suspend or terminate your account immediately if you:
- Violate these Terms of Service or our Privacy Policy
- Engage in fraudulent, abusive, or harmful behavior
- Fail to pay subscription fees (where applicable)
- Use the Service in ways that harm our systems or other users
- Provide false age information or violate age requirements
- Attempt to circumvent technical or legal restrictions
12. Limitation of Liability
To the maximum extent permitted by law:
- OMYRA is provided "as-is" without warranties of any kind
- We are not liable for any injuries, accidents, or health issues resulting from training recommendations
- Our total liability is limited to the amount you paid in the last 12 months
- We are not liable for indirect, consequential, punitive, or special damages
- We are not liable for losses due to third-party service failures (Strava, Garmin, Apple)
- Some jurisdictions do not allow limitation of liability for personal injury or death
13. Governing Law
These Terms are governed by the laws of Spain and the European Union. Any disputes will be resolved through:
- Good faith negotiation between parties
- Mediation through European consumer dispute resolution
- Binding arbitration or in the courts of Catalonia, Spain
- EU consumer protection laws apply where applicable
European Consumer Rights
If you are a consumer in the European Union, you have additional rights under EU consumer protection law, including:
- Right to withdraw from distance contracts within 14 days
- Right to refund for digital services not performed as agreed
- Protection against unfair contract terms
- Access to alternative dispute resolution mechanisms
14. Changes to Terms
We may update these Terms as OMYRA evolves. We'll notify you of material changes via:
- Email notification to your registered address
- In-app notification with prominent display
- Updated "Last Modified" date at the top of this document
- Reasonable advance notice for material changes (minimum 30 days)
If you do not agree to the updated Terms, you may terminate your account. Continued use after the effective date constitutes acceptance of the updated Terms.
Contact Information
Response time: Within 5 business days for legal matters, 3 business days for general support
OMYRA operates under European Union law and is based in Spain. For EU consumer disputes, you can access the European Commission's Online Dispute Resolution platform at ec.europa.eu/consumers/odr